Warranty & Returns Policy
Warranty & Returns Policy applicable only to OUTLET products purchased through this website
We are happy to provide photos and videos of the product
Customers are very welcome to visit our store during operating hours to see OUTLET items
We reserve the rights to make changes to information and policy without advance notification
Warranty
1. OUTLET products are items which used to be store displays, items lacking in packaging or compromised inventory due to storage/transportation sold at special-offer price. We are unable to offer product/packaging condition and warranty in the same terms as fully-priced items and there is no exchange/return or refund in any cases
2. We offer warranty from transportation damage when you choose to have your products delivered and handled by our own delivery service. In case you choose third-party delivery service, the warranty on any transportation damage is void
Shipping and Delivery Policy
Service Area - Bangkok and Metropolitan*
Terms and Conditions
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We will arrange and ship your order after your payment is verified.
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Products are shipped out from us within 3-7 working days. In case of other scheduling, our staff will get in touch with you.
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We are happy to offer free delivery for order amount equal to or above 5000 Baht/order. Delivery fee of 300 Baht/order applies to order amount under 5000 Baht/order.
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After verifying your payment, our staff will notify your delivery date via your registered e-mail. Our delivery staff may contact you via phone on the day of delivery.
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If you find the scheduled delivery date inconvenient, please kindly contact us before the day of delivery.
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In case that the delivery is made on the scheduled date but our staff finds no recipient or is unable to contact you to make the delivery, your order will be returned to us and delivery fee of 300 Baht will apply to re-deliver your order.
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For more information, please kindly contact us. Our staff is happy to assist you during our business hours 08.30 am - 17.30 pm
Service Area - Other Provinces
Terms and Conditions
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We will arrange and ship your order after your payment is verified.
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You will receive an automatic response e-mail after you check-out and finish your order process on the website. Our staff will also get in touch with you to notify the shipping service fee and total summary via your registered e-mail.
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Shipping weights and sizes of our products can be larger than general parcels, we reserve the rights to consider and choose an appropriate logistic company. In case you have a specific logistic company in mind, please kindly contact us. Our staff is happy to assist and provide consultation for you.
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Products are shipped out from us within 3-7 working days (usually takes around 7-10 days to arrive at your address). You can contact our staff for the status of your order and you can contact the logistic company for your delivery schedule.
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For your benefits, please immediately check your products when they are delivered. Should you have any questions, please contact us at Tel. 065-1199125.
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Our staff is happy to assist you during our business hours 08.30 am - 17.30 pm